parlamind

Parlamind

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About

parlamind is an artificial intelligence (AI) for customer service. Based on the latest research approaches in natural language processing and machine learning as well as state-of-the-art cloud software, the parlamind team creates a next-generation AI. parlamind will analyze incoming customer communication, preprocess it and answer it autonomously and will seamlessly integrate itself as a team member in customer service.

For more information, visit: https://parlamind.com/en/

Areas of expertise

Data
SAAS CUSTOMER SERVICE ARTIFCIAL INTELLIGENCE

Published content

Read Parlamind: The Intersection of AI and CX
jon arnold podcast
Infrastructure Management
Parlamind: The Intersection of AI and CX
1 min
Read Parlamind: The use of AI for Omnichannel Customer Engagement
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Infrastructure Management
Parlamind: The use of AI for Omnichannel Customer Engagement
1 min
Something About AI Still Doesn’t Feel Right
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Whitepaper
AI

Something About AI Still Doesn’t Feel Right

by Megan Leanda Berry
4 min

This report brings the current AI conversation together and makes sense of the signals people are seeing in isolation.

  • Why AI can look like it’s slowing down and accelerating at the same time
  • How work is changing at the task level, rather than through sudden job replacement
  • Why productivity gains often come with increased pressure and workload
  • What changes when AI moves inside tools instead of sitting alongside them
  • Why readiness, not capability, is now the biggest constraint for organisations
  • How agentic AI shifts the conversation from output to action
Get The Report Now