Your users are fundamental to the success of your business. Be they staff, customers, partners, or collaborators, giving them a first-class experience of your organisation’s digital estate is one of your highest priorities.
In our own day-to-day digital experiences, we frequently deal with the consequences of inadequate identity and access management (IAM). For example, in the tiresome regularity with which we are required to authenticate or the time-consuming process of resetting a forgotten password.
And there are also other costs that weigh on the business. These are usually opportunity costs: missed opportunities to do something better that might save the business time, money or create new value.
By empowering your users with effective IAM, you can improve their productivity and enhance their experience of your digital estate.