If you're like most organizations, cloud-native has forced you to revisit how you perform monitoring and observability. The secret is: Great observability comes from zeroing in on the three phases of observability – referred to as “know, triage, and understand” – because teams are able to derive maximum value from their data on the way to rapid remediation.
Understanding the three phases of observability means being able to answer these critical questions:
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How quickly are you getting notified when something is wrong?
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Can you rapidly triage the problem and understand its impact?
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How do you find the underlying cause so you can fix the problem?
