The Information Age shows no signs of slowing down. Over the next three years alone, we will create more data than we have over the past thirty, according to IDC. Unfortunately for professionals, this abundance of data is often more often overwhelming than efficient. As a result, it has cast a long shadow of commoditization on the information services industry.
Most industries now rely on information providers’ platforms to support their workflows in addition to making information more accessible and manageable. Information providers are responding in kind, with 67% of them positioning new product development as their first strategic priority, according to a recent Outsell survey. Creating products that cater to these needs and stand out in the market can be a daunting and complex task. However, artificial intelligence (AI) and, in particular, natural language processing (NLP) have emerged as optimal solutions that deliver strategic value to information services providers.